Privacy Policy

Last updated: January 1, 2026 · Madison County Tote Rentals, Madison County, IL

Madison County Tote Rentals ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our booking form or contact us, we may collect:

• Name, phone number, and email address
• Delivery address and move dates
• Payment information (processed securely through Stripe — we do not store card numbers)
• Communications you send to us

How We Use Your Information

• To confirm and fulfill your rental reservation
• To contact you about your booking (confirmation, invoicing, scheduling)
• To process payment through our secure payment processor (Stripe)
• To respond to questions and customer service requests
• To send occasional updates about our services (you may opt out at any time)

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

• Stripe — to process your payment securely
• Law enforcement — if required by law

Data Security

We use industry-standard security practices to protect your information. Payment data is handled exclusively by Stripe, which is PCI-DSS compliant. We do not store credit card numbers on our systems.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us. We will respond within 30 days.

Cookies

Our website may use basic cookies for functionality (e.g. form state). We do not use tracking or advertising cookies.

Contact

For any privacy questions, email us at madisoncountytoterentals@gmail.com

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